What must a Letter of Appointment identify regarding services?

A Letter of Appointment is a crucial document that establishes the relationship between the broker and the client. It typically outlines the specific services that the broker will provide. This ensures clarity and sets defined expectations for both parties. Identifying specific services is important because it helps the client understand exactly what they can anticipate from the broker, including details about the scope of work and the types of transactions or services that may be involved.

Establishing clear expectations helps to avoid misunderstandings and potential disputes later on in the relationship. In terms of the other choices, while general terms of service may be part of a broader agreement, they do not provide the specificity required in a Letter of Appointment. Marketing strategies and the client's investment history are less relevant for this document, as they do not directly pertain to the specific scope of services being offered by the broker to the client.